1. Self Service Portal
  2. Client System Login
  3. Frameworks
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  1. Self Service Portal
  2. Client System Login
  3. Frameworks

MySBSPay FAQs

Have you got a question about using MySBSPay? Here you will find FAQs to answer questions you have with using the MySBSPay App

Image representing MySBSPay FAQs

These questions are designed to help with any problems you may have with the application itself, rather than Payroll or Pensions queries where you should visit our Self Service Portal instead. Please click on the individual question for the full answer to your query.

Information on the system requirements for running the MySBSPay app on your phone.
Answers to questions about the MySBSPay app from NHS Shared Business Services.
Help and advice on first time registration for the NHS SBS MySBSPay App.
Information on registering with an incorrect email address for the NHS SBS MySBSPay App.
Information on receiving a verification code when setting up your MySBSPay App.
Help with creating a password for the MySBSPay App from NHS Shared Business Services.
Details about the personal details verification stage on the MySBSPay App from NHS SBS.
Problems with the information displayed in the MySBSPay App? Use the NHS SBS self service portal to report your problems.
Information on the chatbot function on the MySBSPay App from NHS SBS.

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