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Registration Authority

Registration Authority

Delivering end-to-end security assurance and Smartcard services

Our team is experienced in information governance and the daily running of a Registration Authority Bureau.

It delivers end-to-end registration authority, including bespoke training for your nominated registration authority staff, helping NHS organisations attain a high standard of Access Control Management whilst demonstrating best practice in both information governance and security.

Our service covers:

  • Access Control Management (ACM)
  • Position Based Access Management (PBAC)
  • Card Management Services (CMS)
  • Customer support and management of multidisciplinary services

Our key reporting function on performance and compliance indicators provides an effective overview of all activity, as well as evidence for your Information Governance Assurance and other internal checks (e.g. national regulatory bodies and internal auditors such as Monitor, CQC and Internal Audit). Reports cover smartcard activations and deactivations, transfers and access updates, lost and replaced cards, certificate renewals, errors and collections, short term access and trend analysis.

Registration Authority Quote
"We outsource Registration Authority as we do not have the expertise in house. As CCS merged together with two other organisations, it became clear that using separate systems to facilitate the management of smartcards made little sense and we wanted everyone all working in the same way. NHS SBS met all of our requirements and demands and employees throughout the organisation can request changes and the set up will be completed by experienced SBS staff."

Barbara Elliott, Clinical Systems Manager
Cambridgeshire Community Services


Maximising resources

We ensure all users who have a responsibility are fully trained, confident they can deliver what's required of them and understand the vital part they play.

Our courses provide all necessary information and skills needed by employees. Training materials are based on national standards which support the learning of a Registered Authority service and information governance disciplines.

Quick to Implement and ConfigureQuick to Implement and Configure

Our service is quick and easy to implement and set-up and provides you with a full registration authority and Smartcardet management capability going forward.

Flexible and Blended TrainingFlexible and Blended Training

Our training module services include personalise training  and support providing quality assurance and value for money.


Why NHS Shared Business Services (NHS SBS) is the perfect collaborative partner for you...

We help NHS providers with a full end-to-end registration authority and Smartcard service, partnering with some of the largest forward-thinking organisations to release valuable workforce efficiencies and operational costs.

Unrivalled ExpertiseUnrivalled Expertise

Our team have unmatched experience in information governance and Smartcard management, meaning that many NHS organisations don't have to worry about recruiting, training and managing staff to do this themselves.

Scope and ScalabilityScope and Scalability

Our scope, scalability and subject matter expertise makes us perfect partners to review, suggest, implement and train your workforces so that your employees can focus on other, more important tasks.

Value for Money and Quality AssuranceValue for Money and Quality Assurance

Our experience and expertise means we understand the NHS landscape and are aligned to NHS strategies to reduce risk and minimise investment burden. We also share a common goal in that we aim to improve quality and efficiency.


Talk to us... contact our friendly team New Business Enquiry Form