Toggle mobile menu visibility

Digital Workplace Solutions

Digital Workplace Solutions Framework

Replacing Link: IT Solutions

Reference: SBS/19/AB/WAB/9411

Framework Agreement Description 

The Digital Workplace Solutions Framework Agreement, which replaced the popular Link: IT Solutions framework agreement, provides a compliant route to market for the procurement of full end-to-end IT solutions, and individual elements of IT solutions. The digital framework can ensure delivery of effective consumer-oriented technologies that meet your requirements across a range of IT infrastructure areas. This includes: data centre infrastructure, servers and storage, networking and security products, end user computing hardware and software, bespoke software, professional services and training. The framework agreement complements the Digital Workplace: Hardware (Link 3) Framework, which focuses on end user client devices. The main objective of this digital workplace solutions framework, is to meet complex customer specific requirements through provision of a bundled solution of IT products and services, which may include elements from several of the different categories available.

The full breakdown of products and services available are including, but not limited to: servers, storage, data centre infrastructure, switches, back-up and recovery, client devices, virtualization platforms, VDI connection protocol, virtualization management, session broker, desktop operating systems, application virtualization, profile and data re-direction, client access licenses, environment specific application software, application validation, and software including complete off the shelf, third party, niche and bespoke, security products, professional services/consultancy/implementation services, networking, maintenance and management, training and all other associated services and peripherals.


Download the Framework Flyer

Digital Workplace Solutions (PDF) [313KB]

Framework Agreement Information Digital Workplace Solutions Framework

When does the framework agreement start?
10 August 2020 - 09 August 2024

What is the aim of the framework agreement?
This is a new framework, which replaces the very successful Link: IT Solutions framework agreement. It provides a compliant route to source effective consumer-oriented technologies that meet your requirements across a range of IT infrastructure, hardware and software areas.

Who can take advantage of the framework agreement?
All NHS and Public Sector Authorities

What are the benefits of using the framework agreement?
Removes the requirement for NHS and wider public sector organisations to run costly individual procurement exercises, saving time and resource.
A compliant procurement exercise has been undertaken to ensure that suppliers meet all key standards and requirements.
The framework allows for new IT & Digital innovations to be added.
Approved Organisations can call off for up to 7 years under the framework agreement and can either Direct award or run a further mini-competition.
Suppliers meet all necessary standards including cyber essentials, ISO 27001, ISO 14001, ISO 9001 & ISO13485.
The framework agreement was tendered under the standard NHS terms and conditions.
A total of 28 suppliers have been awared to the framework agreement varying from SME's to OEM's and well established re-sellers in the public sector market place.
Terms and conditions can be supplemented to account for local requirements. Pricing is negotiable in order to achieve value for money.


Contact the Digital & IT Procurement Solutions Team

Contact the team about this framework agreement Digital and IT Framework Agreements Enquiry


Sign-up to hear from the Digital & IT Procurement Solutions Team

Sign-up here Digital & IT Sign-up Form


Which suppliers are on the digital workplace solutions framework agreement?

 Amicus IT

European Electronique  


 Bechtle Direct


Specialist Computer Centres (SCC) 





Mother Technologies 

Telefónica Tech 



 TET limited



 Total Computer Networks


Proact IT






 Six Degrees

 XMA Limited





What is within scope of the framework agreement?

 Application Validation

 Environment Specific Application Software

 Storage including on premise and hybrid solutions

 Application Virtualization

 Maintenance, management and support services

 Network Switches

 Back-up and Recovery

 Networking which includes Local Area Networks (LAN), Storage Area Networks (SAN) and Wider
Area Networks (WAN)

 Third Party Software including Commercial off the Shelf (COTS) software and Bespoke/Niche Software

 CALS (Client Access Licenses)

 Professional Services/Consultancy/Implementation Services


 Client Devices

 Profile & Data Re-direction

 VDI Connection Protocol

 Data Centre Infrastructure


 Virtualization Management

 Desktop Applications


 Virtualization Platforms

 Desktop Operating Systems

 Session Broker



To find out what the press have said about our digital workplace solutions framework agreement, visit Computer Weekly and Digital Health News


View all framework agreements Framework Agreements