Patient Discharge Services
Framework Agreement Description
The Patient Discharge Services Framework has been developed to support hospital discharges for adults and streamline the transition of patients to prevent re-admissions to hospital. The framework for patient discharge is divided into three lots; discharge to assess services, third party brokerage and medical care at home. The framework aims to assist patients who have been deemed medically fit / stable for acute discharge by the discharge coordinator to either a place of residence or an appropriate community setting, which can meet the needs of the individual.
Download the Framework Flyer
Patient Discharge Services [263KB]
Framework Agreement Information 
When does the framework start?
08 March 2019 - 07 March 2023
Who can take advantage?
NHS and Public Sector Organisations
Overview of the framework agreement
This framework has been developed to support hospital discharges for adults and streamline the transition to prevent re-admissions to hospital. The service will assist any patients who have been deemed medically fit / stable for acute discharge by the discharge coordinator to either of the two destinations, which are their usual place of residence or an appropriate community setting which can meet the individual's needs.
The framework has been split into three separate lots which are the following:
• Lot 1 - Discharge to Assess Services
• Lot 2 - Third Party Brokerage
• Lot 3 - Medical Care at Home
What are the benefits of using the framework?
• OJEU AVOIDANCE
A compliant procurement exercise has been already undertaken to ensure that the framework suppliers meet all key standards and requirements, saving valuable time and resources.
• DIRECT AWARD
Ability to directly award a contract to approved suppliers on the framework, providing a timely and compliant route to market to meet your requirements.
• REGIONAL COVERAGE
The framework provides regional coverage with the ability to filter the providers to particular regions across the United Kingdom.
• VOLUME DISCOUNT
Opportunity to gain a volume discount rebate securing good value for money.
• QUALITY OF SERVICE PROVISION
The experience and capability of suppliers has been robustly tested via the process to establish the framework agreement giving full confidence in the approved suppliers.
• MINI-COMPETITION
Opportunity to run a mini-competition to meet the bespoke requirements of each organisation, as well as helping to drive further competitive pricing.
• FLEXIBLE CONTRACT TERMS
Ability for customers to select another form of terms and conditions to govern the contract.
• SUPPLIER FLEXIBILITY
The freedom and flexibility to choose the suppliers awarded the agreement.
Case Studies for Patient Discharge Services from Homelink Healthcare
Covid Pathway Case Study - NHS SBS [758KB]
Supporting the flow of patient care from hospital to home - NHS SBS [160KB]
View the framework agreements View the framework agreements
Supplier Details and Lot Structure
Supplier | Lot Awarded | Regions Covered |
British Red Cross | 1 | All regions |
Carebridge Staffing | 1 & 3 | All regions, except Scotland, Wales and Northern Ireland |
Carehome Selection Limited trading as CHS Healthcare | 2 | All regions |
Central and North West London NHS FT | 1 & 3 | South Central, London and East England |
Cera Care | 1 | London and East Midlands |
Emergency Personnel Ltd | 1 & 3 | All regions, except Scotland, Wales and Northern Ireland |
Healthcare at Home | 1 & 3 | All regions |
Homelink Healthcare | 3 | All regions, except Scotland, Wales and Northern Ireland |
Interserve Healthcare | 1, 2 & 3 | All regions except Northern Ireland |
Lincolnshire Community NHS FT | 1 & 3 | East England, East Midlands and Yorks and North Lincs |
Medway Community Healthcare | 1 & 3 | South East and London |
My Care My Home Limited | 1 & 2 | South West, North West, North East and Wales |
Provide | 1 & 3 | South East, South Central, East of England |
SELDOC Healthcare Limited | 3 | All regions, except Scotland, Wales and Northern Ireland |
Villa Care Ltd | 1 & 3 | All regions, except Scotland, Wales and Northern Ireland |
Whittington Health NHS | 1 & 3 | London |
Related Frameworks
To discover more innovative ways to improve the patient pathway, please refer to our Insourcing of Clinical Services Framework
You might also be interested to find out more about our related frameworks:
Community Equipment, Products and Services
Technology Enabled Care Services
E: NSBS.contractenquiries@nhs.net
For more framework agreements see our
Framework Agreements Portfolio [212KB]
