Integrated Care Systems

Scalable, proven Finance and accounting, Procurement, Workforce, IT and Consultancy solutions, enabling Integrated Care Systems to deliver against their objectives

The move to Integrated Care Systems gives NHS organisations a once in a generation opportunity to standardise, streamline and optimise their systems and processes across their corporate functions, to support the delivery of the national health agenda and deliver greater value for the NHS and for patients.

As a uniquely experienced partner, NHS Shared Business Services can help ICSs make the most of this opportunity to:

Achieve efficiency and cost savings
Embed best practice
Improve service quality
Increase workforce wellbeing and retention
Collect meaningful data
Enhance decision-making via greater insight
Deliver and report against national objectives

NHS SBS is supporting DHSC in the successful delivery of ICSs via our strategic collaboration with NHS England and NHS Improvement (NHSEI) to facilitate the creation of Integrated Care Boards (ICBs)

Created as a unique joint venture with the Department of Health and Social Care, our sole purpose is to deliver the most cost effective and highest quality shared services to the NHS. Our scale and scope are unparalleled. We:

Deliver finance and accounting, procurement, workforce, IT and consultancy solutions to more than 50% of the NHS in England
Manage more than £250bn of NHS cash each year
Pay 400,000 NHS employees every month

9/10 - Overall client satisfaction score from transferring NHS organisations

Saving our NHS partners the capital expenditure of investing alone, we invest once, centrally, on behalf of the rest of the NHS family:

Developing solutions with and for those who use them
Exploiting the potential of automation and other emerging technologies
Partnering with industry-leading technology partners to bring best-in-class, innovative solutions to the NHS
Future proofing services
Driving standardisation

As the national shared services provider, we underpin national NHS strategy by providing new, best-practice regional shared service solutions, often partnering with NHS organisations on pathfinding projects to ensure optimal outcomes for the whole NHS.

Insight Diagnostic

An independent evaluation of your organisation's corporate services, delivering a platform-agnostic roadmap of short, medium and long-term recommendations to support collaboration, best practice and best value.

Payroll & Pensions

Cost-effective, scalable payroll, pension and associated workforce solutions, providing a frictionless employee experience, supporting staff wellbeing, releasing time for more valuable tasks, and delivering insights at individual, team, organisation and system levels to inform and support data-led decision making.

Source to Settle

An integrated, end-to-end Finance & Accounting and Procurement solution that enables NHS organisations and systems to plan, source, purchase and pay for products and services efficiently, effectively, and compliantly, in a streamlined and consistent way.