In November we held our twice-yearly F&A Provider Client forums. These are usually held in Bristol, London and Leeds and are a great opportunity for us to see our clients face to face.
It gives us a chance to tell you about some of the things we have been working on and - importantly - listen to your feedback.
This round of forums saw over 50 attendees from 30 trusts . All sessions were very interactive and provided us with some excellent food for thought. Many of our clients commented on the benefits of being able to talk and question SBS staff, the usefulness of sharing knowledge with other trusts, meeting other clients and sharing experiences. Other attendees said they found it beneficial to hear about the direction that NHS SBS is taking and the plans to review our ERP system, BI reporting and amendments. The sessions give clients an understanding of how they can be involved in these projects, giving them a chance to contribute to the future from a user perspective.
As a result of these forums we have included the Financial insights and Automation overviews in our January Healthcheck promotion. These offer clients the chance to talk in more depth about how these developments can help your organisation.
We are already planning the next user forums and have a User Forum webinar planned for 27th Feb . Our next Face to Face forums will be in June 2018:
21st June - London
26th June - Bristol
28th June - Leeds
If you are interested in attending any of these events please email us and we would be delighted to welcome you at any of the locations.