Welcome to the Self-Service Portal
Use our secure log in to raise and track any queries directly with our dedicated payroll and pensions teams, or to find answers to frequently asked questions.
If you are a registered portal user, please log in here:
If this is your first time visting our portal, please register here. You will need your email address as recorded on the Electronic Staff Record (ESR) and your employee number.
If you have a query about the recent pay award, arrears or backdated pay, you may find these FAQs helpful.
Helpful Support & Guides
Our priority is answering your query as quickly, and completely as possible. That is why we try and sign post you to the best place to get a faster, more accurate response to your query.
Using the Self-Service Portal
We appreciate that using online tools can sometimes be a pain. Our guides explain exactly how to get set up on our Self-Service Portal:
Getting answers to tax codes
Some things are sadly out of our control, like tax codes provided by the Government. This useful guide will direct you to the right place, first time:
Getting pension statements
Pension statements are actually supplied through the NHS Pensions Authority. Visit the address below to get yours:
Want to watch a video instead?
Our introduction video to using the Self-Service Portal is an easy and accessible way to find out how. Sit back and press play below...
Quick access to payslips and basic queries
If our telephone lines are busy and you cannot get to a computer to access our Self-Service Portal have you considered downloading our free pay mobile app, MySBSPay? The app is a smart and flexible way to easily access your pay information, view and download payslips and get instant answers to basic queries on pay.
The app is available for Apple and Android devices:
Visit our NHS Employee friendly page here to find out more about MySBSPay and to explore its benefits!