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My SBS Pay - The Pay Day App

App Picture 


Over 100,000 NHS employees have been enjoying the features and benefits of our free Payroll App, MySBSPay.

MySBSPay is both accessible and flexible, enabling NHS employees to view, interrogate and download their payslips quickly and easily on the go, via a secure biometric log-on. Additionally, they can see at a glance when they will be next be paid with a countdown to their payday as well as being able to compare their breakdowns on current payslips and P60s with previous ones.

The presence of our app, along with the features, benefits and advantages that it offers for both employees and their NHS organisations, is a free extension of our payroll service and makes it even more robust and resilient.

Key Features and Benefits

User Design and ExperienceBiometric Log-onDownload Payslips
User Design and Experience
Our pay app is all about making
employees' lives easier and more
efficient, which results in happier staff
and more productive workforces. This is
reflected in design and user experience.
Biometric Log-on
Touch/face ID and fingerprint login
ensures users can access their pay
information securely and quickly.

Download Payslips
Users are able to view, compare and
download current and previous
payslips quickly.

Exclusive DiscountsNew Device Log-on AlertRate the App/User Satisfaction Survey
Exclusive Discounts
NHS employees can enjoy hundreds of
exclusive high street and online
discounts from well-known brands
and organisations.
New Device Log-on Alert
Users will be notified if there is a log-on 
attempt on another device, with this 
additional security layer.
Rate the App/User Satisfaction Survey
Our app is consistency rated above
4 stars in both The App Store and
Google Play and that is partly because
 users can leave feedback easily.



The app is available for Apple and Android devices:

App StoreGoogle Play



The success stories below show how our NHS partners can overcome some workforce challenges by encouraging their employees to download and use MySBSPay.

Case Studies

User-friendly and easy-access to pay-related informationConvenient way of accessing salary information and saving money
User-friendly and easy-access to 
pay-related information

"I'm a huge advocate of the NHS SBS App.
It is very helpful to see at a glance my
salary over the last few months and also
when the next pay day is - as both can vary
from month to month. Rather than having to
be at work and logged into ESR, which can
be time-consuming, MySBSPay gives Trust
employees the flexibility of viewing their
payslips very easily at home or on the go
from their mobile phone."

Deirdre Richardson, Associate Chief Pharmacist
(Operations) at Chelsea and Westminster
Hospital NHS Foundation Trust
Convenient way of accessing salary
information and saving money

"Previously I would wait for my wage slip 
and, if I had a question about my pay,
I'd then need to call the payroll department.
Having the App means that many NHS employees
like me can now save lots of time by having
everything there on our mobile phone. I also
use the App to save money when buying birthday
and leaving gifts for colleagues. And I've also
used it to buy gift cards, cinema vouchers
and restaurant deals."

Lesley Harris, Switchboard Operator at
Basildon and Thurrock University Hospitals
NHS Foundation Trust
Saves NHS employees time at work
Saves NHS employees time at work

"Using MySBSPay is much easier than having to log on to ESR (Electronic Staff Record) to view your payslip.
The ability to ask questions on the App, as well as the FAQs will also mean NHS staff spend less time on
phone calls and emails to Payroll." 

Cathy Hill, Assistant Director of Nursing at Chelsea and Westminster Hospital NHS Foundation Trust


Flexibility and convenience at your employee's fingertips

At a time of unprecedented NHS workforce challenges, MySBSPay presents a more convenient, contemporary and user friendly way for NHS employees to access their pay information, minimising the need for pay-related queries and paper payslips, including being able to download PDF versions of payslips.

This contributes to increased NHS workforce efficiency and supports NHS organisations in aligning with the NHS Long Term Plan.

Have you joined the many NHS organisations in encouraging their employees to download and use the MySBSPay App to access their pay information and key worker benefits?


Our Digital Innovation

Aligning to the Secretary of State for Health's technology vision for the NHS, MySBSPay is a perfect example of where NHS SBS is committed to building upon stable and predictable platforms to help the NHS save money, reduce complexity, deliver workforce efficiencies and enable innovation through digitalisation.

With the NHS Operational Planning and Contracting Guidance 2020/21 in mind, enabling interoperability through automation and robotics is a better use of technology. The MySBSPay roadmap will see the app link into other digital platforms and systems, such as our Self Service Portal and CRM.

At NHS Shared Business Services we are committed to delivering new innovative tools to making the lives of NHS Employees easier to manage - both professionally and personally. For NHS organisations, it provides a flexible and convenient way to give employees access to their payslips and other payroll documents on the go.

This is the start of a new direction for NHS SBS and its products and services, as we look to exploit our capabilities to grow by introducing new automation and robotics to deliver further transformation in our transactional offering.


Governance & Security

From a governance and security perspective, the free app ensures the safe management of all employee data. Access to the app is at the discretion of the individual employee and where they choose to download it, and they are supported by a strictly controlled enrolment and authentication process.



 Talk to us... email our friendly team at app.support@nhs.net


Employees can easily look up our FAQs to answer questions they may have about using the MySBSPay App

Our questions are designed to help with any problems NHS employees may have with the application itself, rather than payroll or pensions queries. If employees have payroll or pension queries, they should visit our Self Service Portal instead.

See more >


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