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MySBSPay - The Pay Day App




Over 100,000 NHS employees have been enjoying the features and benefits of our free Payroll App, MySBSPay.

MySBSPay is both accessible and flexible, enabling NHS employees to view, interrogate and download their payslips quickly and easily on the go, and raise and track pay related queries via a secure biometric log-on. Additionally, they can see at a glance when they will be next be paid with a countdown to their payday as well as being able to compare their breakdowns on current payslips and P60s with previous ones.

The presence of our app, along with the features, benefits and advantages that it offers for both employees and their NHS organisations, is a free extension of our payroll service and makes it even more robust and resilient.

Are You a NHS Employee? The Free Pay App for NHS Employees


Key Features and Benefits

User Design and ExperienceUser Design and Experience

Our pay app is all about making employees' lives easier and more efficient, which results in happier staff and more productive workforces. This is reflected in design and user experience.

Quick, Easy and Secure AccessBiometric Log-on

Touch/face ID and fingerprint login ensures users can access their pay information securely and quickly.

Download PayslipsDownload Payslips

Users are able to view and download current and previous payslips and P60s quickly, as well as use the comprehensive FAQ section to answer pay queries.



QuestionRaise and Track Pay Queries

Users are able to raise and track pay related queries directly through the app.

Exclusive DiscountsExclusive Discounts

NHS employees can enjoy hundreds of exclusive high street and online discounts from well-known brands and organisations.

New Device Log-on AlertNew Device Log-on Alert

Users will be notified if there is a log-on  attempt on another device, with this  additional security layer.

Rate the App User Satisfaction SurveyRate the App/User Satisfaction Survey

Our app is consistency rated above 4 stars in both The App Store and Google Play and that is partly because users can leave feedback easily.


The app is available for Apple and Android devices:


App Store Google Play


The success stories below show how our NHS partners can overcome some workforce challenges by encouraging their employees to download and use MySBSPay:

Case Studies

User-friendly and easy-access to pay-related information
User-friendly and easy-access to pay-related information

"I'm a huge advocate of the NHS SBS App.
It is very helpful to see at a glance my salary over the last few months and also when the next pay day is -
as both can vary from month to month. Rather than having to be at work and logged into ESR, which can
be time-consuming, MySBSPay gives Trust employees the flexibility of viewing their payslips very easily at home
or on the go from their mobile phone."

Deirdre Richardson, Associate Chief Pharmacist (Operations) at Chelsea and Westminster Hospital NHS Foundation Trust


Convenient way of accessing salary information and saving money
Convenient way of accessing salary information and saving money

"Previously I would wait for my wage slip and, if I had a question about my pay, I'd then need to call the payroll department.
Having the App means that many NHS employees like me can now save lots of time by having everything there on our mobile phone.
I also use the App to save money when buying birthday and leaving gifts for colleagues. And I've also used it to buy
gift cards, cinema vouchers and restaurant deals."

Lesley Harris, Switchboard Operator at Basildon and Thurrock University Hospitals NHS Foundation Trust


Saves NHS employees time at work
Saves NHS employees time at work

"Using MySBSPay is much easier than having to log on to ESR (Electronic Staff Record) to view your payslip.
The ability to ask questions on the App, as well as the FAQs will also mean NHS staff spend less time on
phone calls and emails to Payroll." 

Cathy Hill, Assistant Director of Nursing at Chelsea and Westminster Hospital NHS Foundation Trust


Flexibility and convenience at your employee's fingertips

At a time of unprecedented NHS workforce challenges, MySBSPay presents a more convenient, contemporary and user friendly way for NHS employees to access their pay information, minimising the need for pay-related queries and paper payslips, including being able to download PDF versions of payslips.

This contributes to increased NHS workforce efficiency and supports NHS organisations in aligning with the NHS Long Term Plan.

Have you joined the many NHS organisations in encouraging their employees to download and use the MySBSPay App to access their pay information and key worker benefits?

Our Digital Innovation

Aligning to the Secretary of State for Health's technology vision for the NHS, MySBSPay is a perfect example of where NHS SBS is committed to building upon stable and predictable platforms to help the NHS save money, reduce complexity, deliver workforce efficiencies and enable innovation through digitalisation.

With the NHS Operational Planning and Contracting Guidance 2020/21 in mind, enabling interoperability through automation and robotics is a better use of technology. The MySBSPay roadmap will see the app link into other digital platforms and systems, such as our Self Service Portal and CRM.

At NHS Shared Business Services we are committed to delivering new innovative tools to making the lives of NHS Employees easier to manage - both professionally and personally. For NHS organisations, it provides a flexible and convenient way to give employees access to their payslips and other payroll documents on the go.

This is the start of a new direction for NHS SBS and its products and services, as we look to exploit our capabilities to grow by introducing new automation and robotics to deliver further transformation in our transactional offering.

Governance & Security

From a governance and security perspective, the free app ensures the safe management of all employee data. Access to the app is at the discretion of the individual employee and where they choose to download it, and they are supported by a strictly controlled enrolment and authentication process.


MySBSPay Brochure MySBSPay Brochure 2023 (PDF) [2MB]


Talk to us... contact our friendly team MySBSPay Enquiry Form



Employees can easily check our FAQs to answer questions they may have about using the MySBSPay App

Our questions are designed to help with any problems NHS employees may have with the application itself, rather than payroll or pensions queries. If employees have payroll or pension queries, they should visit our Self Service Portal instead.

> View MySBSPay FAQs