Pension Services

Partnering with some of the largest forward-thinking NHS organisations, our expert team offers specialist knowledge and support to NHS employees, helping to quickly resolve enquiries on retirement, ill health, redundancy and death in service benefits. 

Our scope, scalability and subject matter expertise makes us perfect partners to focus on supporting NHS workforces so that employees can focus on other, more important tasks. Our experience and expertise means we understand the NHS landscape and are aligned to NHS strategies to reduce risk and minimise investment burden. We also share a common goal in that we aim to improve quality and efficiency.

We are ISAE3402 and ISO9001 accredited, with robust processes and controls in place.

Our service covers:

Our support goes beyond the standard and includes a full end-to-end bespoke service, depending on our clients' requirements. We also provide pre-retirement presentations, surgeries, webinars and one-to-one support to employees in preparing for retirement.

Our team of subject matter experts will work with ESR and Pensions Online, as well as the contact points within your HR, Payroll and Finance teams to answer and resolve queries from your workforce effectively and efficiently.
 

"In my experience, employees do not think anywhere near enough about the whole retirement process or indeed how they are going to manage on the funds they will have, so the support NHS SBS's Pension Service produces really adds value."

Lee Adams
Royal National Orthopaedic Hospital NHS Trust

From Transactional to Transformational

NHS SBS continues to add real and increasing value to its workforce solutions so that its clients can transfer their investment and resource focus from repetitive, transactional work to transformational projects and frontline patient care. This eliminates paper-based processes and tasks.

Over a year, our experienced and dedicated Pensions team...

Administer over 200,000 pension records	Process over 5500 pension refunds
Issue 5000 pension benefit statements and estimates
Submit approximately 4000 retirement applications	Issue over 400 Ill Health Retirement applications

Why NHS Shared Business Services (NHS SBS) is the perfect collaborative partner for you...

Unrivalled Expertise

Our team have unmatched experience and expertise in the NHS Pension Scheme, meaning that many NHS organisations don't have to provide in-house Pension services themselves.

Scope and Scalability

Our scope, scalability and subject matter expertise makes us perfect partners to support and educate your workforces so that your employees can focus on other, more important tasks.

Value for Money and Quality Assurance

Our experience and expertise means we understand the NHS landscape and are aligned to NHS strategies to reduce risk and minimise investment burden. We also share a common goal in that we aim to improve quality and efficiency.